Revolutionizing TELCO Efficiency: Addressing TELCO Appointment Challenges with Innovative AI Solutions

Project information

  • Category: Data Management
  • Client: IBEX 35 TELCO Company
  • Project date: 01 February, 2023

Within the intricate landscape of TELCO operations, a concealed challenge arises concerning internet installation appointments. A significant number necessitates reprogramming, stemming from issues such as unavailable facilities, unlocated clients, or resource constraints among technicians. Leveraging insights from our esteemed clients, we have crafted a pioneering solution, setting a new standard in the market. Our unique system employs advanced AI algorithms to proactively alert clients about potential appointment rescheduling, providing insights into the underlying reasons. This not only optimizes resource allocation but also results in substantial cost savings while enhancing the tailored performance of our clients' workforce."